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Terms of Use and Privacy Policy.

Privacy Policy

Effective Date: Jan 2, 2025

At Duty Free Smoke, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, DutyFreeSmoke.com ("Website"). By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, such as your name, email address, mailing address, phone number, and payment details, when you:

  • Make a purchase
  • Create an account
  • Subscribe to our newsletter
  • Contact our customer service team

b. Non-Personal Information

We automatically collect certain non-personal information when you visit our Website, including:

  • Your IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring URL
  • Pages visited and time spent on the Website

c. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, gather analytical data, and personalize your interactions with our Website. You can adjust your browser settings to reject cookies, but doing so may affect the functionality of the Website.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders
  • Improve our Website and services
  • Communicate with you regarding your account, orders, or inquiries
  • Personalize your shopping experience
  • Send promotional offers, newsletters, or updates (with your consent)
  • Prevent fraudulent activities

3. Information We Share With Others

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • To process payments and deliver products
  • To comply with legal obligations
  • To protect the rights, safety, and property of Duty Free Smoke, its users, and others
  • To support marketing and analytical efforts through third-party services

4. External Links

Our Website may contain links to third-party websites. Duty Free Smoke is not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

5. User Content

Any content you submit to our Website, such as reviews, comments, or suggestions ("User Content"), is not considered private or proprietary. By submitting User Content, you grant Duty Free Smoke and its affiliates a non-exclusive, irrevocable, royalty-free, worldwide license to use, reproduce, modify, distribute, and display such content in connection with our business. You represent that you own or have obtained all necessary permissions for the User Content and that it does not violate any laws or third-party rights.

6. Data Security

We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving marketing communications
  • Restrict the processing of your personal information in certain circumstances

To exercise your rights, please contact us at info@dutyfreesmoke.com.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Website. Your continued use of the Website constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@dutyfreesmoke.com
Phone: +1 (227) 227-4850
Mailing Address: 6782 Stanton Ave, Buena Park, CA 90621, USA